Getting Started

10 steps to getting started with your REDEEM® membership

woman logging into member center on laptop
1

Sign in to the Member Center

Your Member Center is your primary hub for all things REDEEM® HealthShare. Here, you can:

  • View your monthly amount owed
  • See what has been shared
  • Access real-time prayer requests
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2

Print Your Member Card

Your member card is on its way! If you haven’t received it yet or need a replacement, you can print a temporary card from the Member Center.

How to print your member card:

  • Sign in to the Member Center
  • Click on "My Sharing"
  • Click the printer icon next to "Program Details"
  • A PDF of your member card will open to download or print
Woman at doctor
3

Help Center

Have questions? The Help Center is a great place to start. Ask a direct question or search by category.

4

Giving and Receiving with a Grateful Heart

A Share Notice will be emailed to you when it's time to send your Share to another member. When it arrives, sign in to the Member Center to see who you're helping, send your Share, and write a note of encouragement.

man with doctor
5

Going to the Doctor

Follow these simple steps:

  1. Choose Your Provider
  2. Show Your Member Card
  3. Providers submit bills electronically using the Payer ID on your member card.
6

Prescriptions

Discover discounts and see what's eligible for sharing. Log in to the Member Center and choose "My Pharmacy" to search prescription pricing by drug name.

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7

Preventative Care

Take charge of your health with these screenings available through the REDEEM® Enhanced program:

  • Mammogram
  • Gynecology
  • Prostate-Specific Antigen Test
  • Colonoscopy
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8

Telehealth

Access 24/7 urgent telemedicine through the REDEEM HealthShare approved telehealth provider. Get care anytime, anywhere, from your Member Center. Complete your health profile before you need care to save time.

9

Understanding Your AUA

The Annual Unshareable Amount (AUA) is the amount that your household membership will pay directly to providers towards your eligible medical expenses before the community begins sharing your costs. You selected your AUA when you joined REDEEM HealthShare. To check the amount you've paid towards your AUA, please visit your Member Center.

group praying together
10

Praying for Others

Our needs go beyond the physical; as we navigate life's challenges and triumphs, we also need emotional and spiritual support. As followers of Christ, we can lift one another up to the Lord, spreading hope, love, and joy through prayer and encouragement. Go to the Member Center often and connect with the REDEEM® community.

A Few Reminders

  • Sharing Limits: For the first 90 days from the member start date, only Needs resulting from injury, acute illness, or accident are eligible for sharing, up to a maximum of $50,000 per household membership. After 90 days, eligible medical needs are shared according to the Sharing Guidelines.
  • Secondary to Other Sources: REDEEM HealthShare is secondary to other sources of payment.
  • AUA Details: The Annual Unshareable Amount applies to all participants on the household membership, not per person. Members are allowed to change their Annual Unshareable Amount level or sharing program within 30 days of either their anniversary month or a qualifying life event. See Guidelines for full details. 

Still have questions?

We're here to help along your membership journey.